The Booksellers Association of the United Kingdom & Ireland Limited
POSITION 

Ecommerce Manager - 20 hours pw flexible  
National Book Tokens & Record Tokens Gift Cards 

SALARY
£45,000 pa pro rata + benefits 
 

WORKING HOURS
This is a part-time role of 20 hours per week to be worked flexibly over 3 to 5 days. This will be discussed further at interview.


THE ROLE:
Working across the National Book Tokens and Record Tokens brands and a suite of products, including personalised gift cards and eGift, this new role will liaise closely with the Marketing and Customer Service teams, report into the MD, and manage all aspects of e-commerce. 
 
The successful candidate will have previously worked in a similar role and have solid experience of analytics and campaign planning. They will understand how to cost-effectively build web traffic across a diverse audience, improve UX and increase product purchase conversion rates. 
In addition to managing the ecommerce function the role will be central to helping the business develop strategy and deliver site, product and channel innovation. 
KEY RESPONSIBILITIES
  1.  Cost-effectively grow web traffic and drive consumer sales  
  2.  Proactively manage a calendar of 11+ promotional campaigns per year  
  3.  Work closely with marketing team to deliver support for broader seasonal activity  
  4.  Improve UX and customer retention 
  5.  Site management and analytics 
  6.  To support B2B sales growth 
 
EXPERIENCE & SKILLS REQUIRE
​The successful candidate is likely to have 3 years ecommerce experience with a product focus.
  1. Analytics – to be able to deliver reliable and meaningful analytics including:  
    1. Acquisition ROI 
    2. Funnel conversion 
    3. Customer retention and value 
    4. Product level analysis 
  2. Digital marketing – including paid search, PPC, Google ads & shopping and paid social (working closely with marketing team and  media agency) 
  3. Campaign planning - with creativity and control 
  4. Merchandising and content management  
  5. Problem solving 
  6. Experience of SEO would also be useful (working with web agency) 

LOCATION
You will be located at Bell Yard, London, but you may be required in the future to work at a different location.  

DISCRETIONARY BONUS SCHEME
A Discretionary Bonus Scheme operates whereby the Ecommerce Manager would be able to obtain an annual payment of up to the equivalent of 5% of the salary, based on meeting previously agreed performance targets ​
 
SEASON TICKET LOAN SCHEME  
An interest free annual season ticket loan scheme is available at the end of the probationary period. 

HOLIDAYS
Four weeks’ annual leave is granted each year (pro rata for employees beginning work during the holiday year or working part-time) in addition to public holidays.  Additional holiday entitlement is given to staff with over five years’ continuous service.  

MATERNITY , PATERNITY AND COMPASSIONATE LEAVE 
Maternity, Paternity and Compassionate Leave are granted.  Full details will be given on request. 

PENSION, LIFE ASSURANCE AND DISABILITY COVER  
A Group Personal Pension Scheme is available to staff who have successfully completed their probationary period.  The company pays up to the equivalent of 10% of the employee’s salary into the scheme; the employee up to 5% from his/her salary.   A Life Assurance Scheme and PHI Scheme have been arranged for the benefit of all employees. 

TRIAL PERIOD   
A probationary period of twelve weeks will operate for this position from the date of appointment.  During this period, the company reserves the right to give one week’s notice; similarly, the new employee is obliged in turn to give only one week’s notice.  After the trial period has been successfully completed, the period of notice each way is four weeks, rising to 8 weeks after a year’s service. 
  
CONFIDENTIALITY
The Association and its trading companies possess confidential information in both electronic and manual formats concerning its own operations, as well as possessing details on booksellers, publishers and others.  It is a condition of employment that such material and information remains confidential and under no circumstances should be copied for use outside the Association. 
 
EMPLOYMENT POLICY  
As part of a continuous policy to select with the utmost fairness, applicants will be considered on the basis of their suitability for the post, regardless of sex, age, nationality, race, marital status, sexual orientation and disability. 
 
ABOUT THE COMPANY   
Book Tokens ltd is a subsidiary of the Booksellers Association of the UK & Ireland Ltd.  The Association employs 32 staff in its office In WC2. 
 
DISCLAIMER
These notes are intended as a guide for prospective employees of Book Tokens Ltd and do not form part of the Contract of Employment.   

APPLICATIONS 
Those interested in applying should send their CV and a covering letter to alison.pinder@booksellers.org.uk.