The Booksellers Association of the United Kingdom & Ireland Limited


Help When You Need It; FREE for BA Members

The BA's Business Support Helpline is a FREE service provided on behalf of the BA by Quest. Booksellers can call free an unlimited number of times for help on HR, health & safety, tax, VAT legislation and other business-related legislation, and can access an extensive document library with nearly 800 template documents.

Quest is staffed by highly qualified legal professionals, and the time and money saved by using the helpline can be considerable. Booksellers who have used the service have been impressed and delighted by the Helpline. Quest’s services are approved and recommended by key national organisations such as the Trade Association Forum and the British Chambers of Commerce.

The BA has paid for members to have access to four key services free of charge: The HR Service, The Legal Service, The Health and Safety Service, and The Tax Service, which provide the following support:
  • - Advice Lines - unlimited access to five advice lines – HR, Legal, Health and Safety, Tax and VAT.
  • The HR and Legal lines are available 365 days a year.
  • - Website - unlimited access to a document library with almost 800 free downloadable template documents,
  • plus news articles and general information.

Steve Charles, Head of Business Partnerships at Quest says, “We were delighted to provide these services to BA members. The four services cover a wide range of support so no matter what size of business you are we can support you.”
Meryl Halls, MD of the Booksellers Association says, “We are thrilled to be able to offer these services which we believe will genuinely protect our members and give them peace of mind in these challenging times. I encourage all members to use Quest.”

If you're already a BA Member, please log in here to see the advice line number and document library login details.